Privacy Policy

Effective Date: July 27, 2026

KillaNuna Healing ("KillaNuna Healing," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.healnuna.com, book an appointment, communicate with us, or receive SMS communications.

If you do not agree with this Privacy Policy, please do not use our services.

Information We Collect

We may collect information including:

Personal Information

• Full name
• Email address
• Mobile phone number
• Mailing address
• Date of birth (when applicable)
• Appointment information
• Health-related information voluntarily provided during booking or consultation
• Payment information (processed securely through third-party payment providers)

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Operating system
• Referral source
• Website usage data
• Cookies and analytics information

How We Use Your Information

We use your information to:

• Schedule appointments
• Confirm bookings
• Send appointment reminders
• Provide customer support
• Respond to inquiries
• Process payments
• Improve our services
• Send requested communications
• Send promotional offers if you have explicitly opted in
• Comply with legal obligations

SMS Communications

If you choose to receive text messages from KillaNuna Healing, you expressly consent to receive SMS messages from us. These messages may include:

• Appointment confirmations
• Appointment reminders
• Booking updates
• Customer service communications
• Wellness updates
• Promotional offers (only if separately opted in)

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing services.

SMS Consent

When booking through our website, customers are presented with separate consent checkboxes. One checkbox allows customers to receive appointment-related messages. A separate optional checkbox allows customers to receive promotional and marketing text messages.

Both checkboxes are:

• unchecked by default
• optional
• collected separately

Customers may withdraw consent at any time.

Information Sharing

We do not sell your personal information. We may share your information only with trusted service providers who assist us in operating our business, including:

• Appointment scheduling providers
• Payment processors
• Website hosting providers
• Analytics providers
• Customer communication platforms
• SMS delivery providers

These providers process information solely on our behalf and only as necessary to provide requested services.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. We may share your mobile number only with service providers necessary to deliver SMS messages that you have requested or authorized, including our SMS platform providers.

Third-Party Providers

We may use trusted third-party providers including, but not limited to:

• Twilio
• Workee
• Stripe
• Google Analytics

These providers process data only to perform services on our behalf.

Cookies

We use cookies to:

• remember preferences
• improve website performance
• analyze traffic
• measure marketing performance

You may disable cookies in your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no transmission over the Internet is completely secure.

Data Retention

We retain personal information only as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements

Your Rights

Depending on your location, you may have rights to:

• access your information
• correct inaccurate information
• request deletion
• withdraw marketing consent
• opt out of SMS communications
• request a copy of your information

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

California Privacy Rights

California residents may have additional privacy rights under applicable law. Please contact us for requests regarding your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The Effective Date above indicates the latest revision.

Contact Us

KillaNuna Healing

Website: https://www.healnuna.com

Email: bodyworkwithnuna@gmail.com

Phone: (858) 306-1788

Primary Location: 232 N Coast Hwy 101, Encinitas, CA 92024

Additional Wednesday Location: 234 N Acacia Ave, Solana Beach, CA 92075